Shipping Policy

Last updated: July 3, 2026

This Shipping Policy describes how orders are reviewed, prepared, shipped, and supported after checkout for Vzxa customers. These pages are written to remove uncertainty, define the store's responsibilities, and show customers what to expect at each step. The store currently serves customers in the United States, and checkout amounts are displayed in USD.

For minimalist coasters and tabletop drink coasters, our packing review focuses on keeping the item, included parts, and any protective materials together so the customer can compare the delivered package with the product page. The store treats minimalist coasters and tabletop drink coasters as a focused product group, so service decisions are tied to the exact listing, order record, and condition evidence rather than broad catalog claims.

TRANSIT, HANDLING & ORDER CUT-OFF TIME

  • Order Cut-Off Time: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
  • Handling Time / Processing Time: 1-3 Business Days, Monday-Saturday, after payment is successfully authorized through Shopify Payments.
  • Transit Time: 7-13 Business Days, Monday-Saturday, after the order has been processed and handed to the carrier.
  • Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.

Business Days are counted from Monday through Saturday and exclude public holidays and carrier non-service dates. If an order needs address, payment, or risk verification, we may contact the customer before releasing the shipment.

SHIPPING COST

We are pleased to offer Free Shipping on all orders within the United States. No minimum purchase required. Standard shipping is provided at a cost of 0 USD for eligible orders, and the checkout Shipping field should display 0.00 USD for standard delivery.

DELIVERY AREA

Currently, we only ship to addresses within the United States. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).

Please enter the full delivery address at checkout, including apartment or unit number, postal code, and reachable phone number where required. If an address cannot be served, we will contact the customer before continuing with the order. The store keeps its customer-facing information consistent for United States orders, including shipping scope, support contact details, and refund timing.

SHIPPING METHODS & COURIERS

We partner with reliable couriers including USPS, FedEx, DHL, and UPS to ensure safe and timely delivery of your items.

A single order may be divided into more than one package if inventory routing, parcel size, or carrier requirements make separate shipment more practical. We do not add an extra standard shipping charge when we split an order.

ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package via our Order Tracking page or directly through the courier's official website.

If tracking appears delayed, lost, or damaged in transit, customers should contact us with the order number and relevant photos or tracking details so we can review the shipment and help with the next reasonable step. When information is incomplete, we may ask for the missing order details before confirming the next step. minimalist coasters and tabletop drink coasters are reviewed with attention to listed material, included pieces, package condition, and ordinary household use. Contact info@vzxa.shop for shipment support.

CONTACT

For shipping questions, contact Vzxa support at info@vzxa.shop or +12183441854. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM EST.